I'm using the 4k streaming stick connected in the HDMI input of an Insignia Fire TV. All seems fine until I want the audio to play through anything but the TV's speakers....it doesn't happen. At first I thought there was an issue with the bluetooth connection of the external speaker and the Roku (because the TV itself played audio fine through the speaker). So instead I used a hardwire connection between the TV's Aux ouptut and the speaker. Again, the TV audio comes through just fine until I switch the input over to the Roku stick....and again...no audio.
I've tried changing the audio output on the Roku stick to just "Stereo" but to no effect. Any ideas?
Glad to see you here in the Roku Community, @PFNolan!
Thanks for sharing this here. I completely understand how you wanted to have audio on your External speakers when streaming from your Roku Streaming Stick 4K, and I would like to help.
Could you let us know if...
Let's keep in touch. Let me know what you find out.
Best,
The Roku Community Team
No, I don't have another TV to test this through. And I have no idea what you mean by other channels. There is the Roku attached to the HDMI input and there is the TV itself is connected to the internet (it's a Fire TV). We don't use a local TV signal at all, so no "channels" to speak of.
Thanks for the update, @PFNolan!
Could you please try the following workaround below?
For more information on this, you may also visit this support article: How to set up your Roku® streaming player for surround sound.
Please let us know if you need more help!
Best,
The Roku Community Team