I factory reset my roku device, I logged into my wifi but after that it started checking for updates and instantly failed I've tried waiting and I've hit try again so many times but nothing, I'm currently unable to use my roku at the moment because of this
Hi @JerryAtrics
Thank you for the post!
If your Roku device is unable to update after a factory reset, there are a few things you can try to resolve the issue:
We hope it helps!
Warm regards,
Lianna
Go.roku.com/remotehelp is all I can see it's not working
My roku not working
Hi @Edehart013,
Thanks for your first post in the Roku Community!
We would be more than happy to look further into this issue but will need more details.
Here are a few questions here to better understand what you're experiencing:
With more information, we will be able to assist you further.
Best regards,
Mary
I am getting error code 005 and 007
HI @UncleB01,
Greetings from the Roku Community!
Thanks for reaching us here. Try to restart your router and reboot your device. Then, try again to see if you are still seeing the same issue.
If the issue persists, try connecting your device to an alternative network, like a mobile hotspot, to see if there are any differences.
Let us know more about this.
Thanks,
Rey
I tried my mobile Hotspot still won't update
Welcome, and thanks for participating here in the Roku Community, @Stunner2085!
We understand that even when using your Mobile Hotspot, your Roku won't still update. We'd love to assist.
Could you tell us more about it?
In the meantime, you may visit this support article: How to fix Roku streaming device update problems.
Please get back to us soon. Let's keep the conversation going!
Best,
The Roku Community Team