Roku setup

[gordonmachaggis]

I have got a Premiere and an Express 4k. 
 

I’m  in Washington and have many channels such as Apple TV and Disney setup. 
 

But there is no Hulu, and it’s not in add channels.  I’ve checked the Hulu web pages and the versions on the roku etc and everything seems fine. 
 

Many searches don't  address this issue or refer to the older change in Hulu app so wondering if there is something else going on. 
 

I have 1080p not 4k tv, download bandwidth is 5+mbps which isn’t great but all the other services work  

[RokuDanny-R · Accepted solution]

@gordonmachaggis

Thanks for the post.

It sounds like you may have created a Roku account that isn't located in your current region. If channels in your region are not available, it may indicate that your device is linked to an account that was created in a different region where that channel may not be offered by the channel provider. You'll want to make sure that you are using an internet connection located in the correct region when creating your account. You can check your IP address' reported location by visiting www.whatismyip.com - If you see an issue, you'll need to contact your ISP to help resolve any issue.

We would recommend creating a new Roku account in your region. For more information about how to create a new account, visit our Support page here: How do I create a Roku® account? Once your new account is set up, try to perform a factory reset on your device and link it to your new account. For more information about how to perform a factory reset, visit our Support page here: How do I factory reset my Roku® streaming device?

Thanks,
Danny