Roku mobile app

[Babygirltwist]

Hello, I recently got a refurbished iPhone (iPhone 15) and it will not let me connect to my Roku streaming stick even though I am on the same WiFi and have manually entered in my ip address. On my old iPhone 12, it connects no problem to the stick. I will have the phones side by side and the 15 will still not show a streaming sticks near it but the 13 will have connected automatically. 

[RokuEmmanuel-D · Accepted solution]

Thanks for posting here in the Roku Community, @Babygirltwist!

We appreciate you letting us know about the issue you've encountered with the Roku Mobile App. We'd like to be able to assist. 

Here are the quick fixes you might try:

• Try removing the app then reinstall it back again.
• Sign out then sign back in to the app. 
• Reboot your Wi-fi then reconnect your phone and device again to see if there are any changes. 

Please let us know if there is anything else that I can help you further. 

Best,
Emman