Roku mobile app

[aahawks]

I am trying to playing shows on the Roku app, but they do not play. It will say play season 1 Episode 1. When I click it, nothing happens. I am trying to do this on my Roku Player and on the Website. I have restarted my Roku and uninstalled/reinstalled the Roku App. Nothing works. An example show is The Bionic Woman.

[RokuRiamie-D · Accepted solution]

Hi @aahawks,

Welcome to the Roku Community!
I noticed in your post that you are having trouble playing shows on your Roku player and on the website. I would be more than willing to sort this out for you.

Before we continue, could you please tell us if this is happening from all of the content and channels that you are trying to play or only on a specific channel?

As I've checked, The Bionic Woman content is still available on Roku. It can be viewed on the Roku Channel, Prime Video, and Apple TV. You may refer to this information in our Roku Channel Store online.

In the meantime, I recommend you to try the following: 

Restart your Roku player:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

Check your internet connection:

1. Press Home on your Roku remote
2. Scroll and select Settings
3. Select Network
4. Select Check connection

For reference, you can visit our support article: How to resolve a channel playback issue | How to check the connection to your home network and the internet

Please let us know if these troubleshooting steps will help you to resolve your issue.

Regards,
Riamie