Roku mobile app

Discover troubleshooting and helpful tips for the Roku mobile app. Learn how to use the Roku remote on your phone, add channels, privately listen, and more.
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Ted7
Newbie

Private listening - no sound

Same problem here.  

I have been using my head phones on blue tooth for about a year.  Now it just stopped connecting to my head phone.  I uninstalled both the Roku phone app and did a reset on the Roku stick.  Nothing helped 

 

 

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2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator

Re: Private listening - no sound

Hi @Ted7,

A warm welcome here in the Roku community!

We understand you're having trouble with your Roku mobile app since private listening has no sound, and it seems like you're doing a great job troubleshooting the issue. Did you try to use another pair of wireless headphones to see if the issue still persists?

We look forward to hearing from you soon.
Best regards,
John

John
Roku Community Moderator
_Jaywalker_
Reel Rookie

Re: Private listening - no sound

I’m having the same issue with my Roku Stick+. The only workaround I’ve found is going through the “Adjust Audio Delay” routine. It seems to fix the issue with private listening not working every time. Hope this helps!

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