Roku mobile app

[totaljustice]

Every time I use certain apps (The NFL app to name one) on my Samsung Galaxy S23, I get a roku prompt to connect my phone to the Roku to stream it. I don't want this prompt to appear and have disabled notification. I am trying to insert a screenshot to show what I mean. This is more than a little frustrating. Thanks for any help you can provide.

[RokuERey]

Hi @totaljustice,

Welcome to the Roku Community!

We appreciate your inquiry regarding the behavior you are observing, and we would like to know more.

We'd like to learn more and help others better understand. Could you tell us if you've been observing this behavior recently? Or tell us, when did you start seeing this?

Keep us posted!

Thanks,
Rey

[totaljustice]

Thanks for getting back to me. This has been doing it from right out of the box. It does it mainly with the NFL app when I go to watch in app videos. I don't want this prompt to appear on my phone at anytime. 

[RokuERey]

@totaljustice,

Thanks for the update!

We'll communicate this over to the concerned team, and we really do appreciate your feedback about this.

If there's anything else that we can do to further assist you, feel free to get back here.

With regards,
Rey

[Italiangirl2728]

The same thing was happening to me as well this past week you have to go on to the home screen on your device Roku device settings advanced settings I forgot the last one you have to go in and disable third-party apps and then I on my mobile phone I uninstalled the Roku app and it got rid of the remote widget as well so that works for me let me know how it works out for you