Roku mobile app

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fcsux
Newbie

Can't connect Roku Express 4K to iPhone

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We just bought our new roku, and i can't get it to connect to my phone app. I tried manually entering the IP adress, it said it wasn't valid, and it doesn't show one with my serial number around. we live in an apartment complex that shares wifi, maybe that's it? but other peoples' rokus show that i can connect to. 

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RokuERey
Community Moderator
Community Moderator

Re: Can't connect Roku Express 4K to iPhone

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Hi @fcsux

Thanks for reaching us here in the Roku Community!

We've got some troubleshooting steps that you can try here: How to connect your phone to a Roku streaming device with the Roku mobile app.

Let us know if this helps you out. Thanks!

Regards,
Rey

ERey.
Roku Community Moderator

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RokuERey
Community Moderator
Community Moderator

Re: Can't connect Roku Express 4K to iPhone

Jump to solution

Hi @fcsux

Thanks for reaching us here in the Roku Community!

We've got some troubleshooting steps that you can try here: How to connect your phone to a Roku streaming device with the Roku mobile app.

Let us know if this helps you out. Thanks!

Regards,
Rey

ERey.
Roku Community Moderator
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