Roku Developer Program

[leo9]

hi everyone,
Have a query regarding Roku pay flow. I have 2 plans for the channel, annual and monthly. I have already subscribed to annual plan. when i try to downgrade, I get an error "No overlapped subscription found for DOWNGRADE" with error code 006.
Could you let me know what may be going wrong?

[HDMIGuy]

@leo9 We need more information?  What channel are you asking about?  Are you subscribed through Roku pay for both the annual and monthly subscriptions?  

[leo9]

@HDMIGuy I am testing a channel and I have added a test user in the developer dashboard. I have added 2 items to the product group Annual and Monthly.  I am able to subscribe an annual plan via Roku Pay and after that, if I try to downgrade/subscribe to a Monthly plan i get the error "No overlapped subscription found for DOWNGRADE"
In the setOrder function, i am specifying the option  'downgrade' before calling the doOrder function.
So, wanted to understand reason for this error.

[Strega2]

I think you’ll have more luck in the developer forum:

https://community.roku.com/t5/Developers/ct-p/channel-developers