Roku Developer Program

Join our online forum to talk to Roku developers and fellow channel creators. Ask questions, share tips with the community, and find helpful resources.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
blankwalrus
Channel Surfer

"No valid bitrates" error with HLS playlist

When I attempt to pass an HLS playlist to the video player, it gives me the error "video.errorCode == -5 video.errorMsg == no valid bitrates"

But, if I select a single stream out of the playlist and give that to the video player, it will play.

 

Can anyone identify what Roku doesn't like in this HLS file?

 

#EXTM3U
#EXT-X-SITE-INFO:NODE="video-edge",MANIFEST-NODE-TYPE="cluster",MANIFEST-NODE="video-edge",SUPPRESS="true",SERVER-TIME="1576104681.86",TRANSCODESTACK="2017TranscodeX264_V2",USER-IP="10.10.10.10",SERVING-ID="id",CLUSTER="cluster",ABS="false",VIDEO-SESSION-ID="8850562409686314902",BROADCAST-ID="36395903184",STREAM-TIME="20847.862484",FUTURE="true",B="false",USER-COUNTRY="US",MANIFEST-CLUSTER="cluster"
#EXT-X-MEDIA:TYPE=VIDEO,GROUP-ID="chunked",NAME="1080p60 (source)",AUTOSELECT=YES,DEFAULT=YES
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=9035745,RESOLUTION=1920x1080,CODECS="avc1.64002A,mp4a.40.2",VIDEO="chunked"
https://example.net/play/file1.m3u8
#EXT-X-MEDIA:TYPE=VIDEO,GROUP-ID="720p60",NAME="720p60",AUTOSELECT=YES,DEFAULT=YES
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=3425847,RESOLUTION=1280x720,CODECS="avc1.4D401F,mp4a.40.2",VIDEO="720p60"
https://example.net/play/file2.m3u8
#EXT-X-MEDIA:TYPE=VIDEO,GROUP-ID="720p30",NAME="720p",AUTOSELECT=YES,DEFAULT=YES
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=2375847,RESOLUTION=1280x720,CODECS="avc1.4D401F,mp4a.40.2",VIDEO="720p30"
https://example.net/play/file3.m3u8
#EXT-X-MEDIA:TYPE=VIDEO,GROUP-ID="480p30",NAME="480p",AUTOSELECT=YES,DEFAULT=YES
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=1430847,RESOLUTION=852x480,CODECS="avc1.4D401F,mp4a.40.2",VIDEO="480p30"
https://example.net/play/file4.m3u8
#EXT-X-MEDIA:TYPE=VIDEO,GROUP-ID="360p30",NAME="360p",AUTOSELECT=YES,DEFAULT=YES
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=630000,RESOLUTION=640x360,CODECS="avc1.4D401F,mp4a.40.2",VIDEO="360p30"
https://example.net/play/file5.m3u8
#EXT-X-MEDIA:TYPE=VIDEO,GROUP-ID="160p30",NAME="160p",AUTOSELECT=YES,DEFAULT=YES
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=230000,RESOLUTION=284x160,CODECS="avc1.4D401F,mp4a.40.2",VIDEO="160p30"
https://example.net/play/file6.m3u8
#EXT-X-MEDIA:TYPE=VIDEO,GROUP-ID="audio_only",NAME="audio_only",AUTOSELECT=NO,DEFAULT=NO
#EXT-X-STREAM-INF:PROGRAM-ID=1,BANDWIDTH=162712,CODECS="mp4a.40.2",VIDEO="audio_only"
https://example.net/play/file7.m3u8
0 Kudos
8 REPLIES 8
gomad
Roku Guru

Re: "No valid bitrates" error with HLS playlist

anyone got any resolution for this? we are using DASH streams and we are getting random users complaining about this mostly on Roku Premiere+ 4630X

0 Kudos
blankwalrus
Channel Surfer

Re: "No valid bitrates" error with HLS playlist

The device I've been working with and having problems on is a 4630X as well.

I'm on software version 9.2.0 Build 4806

 

0 Kudos
srAkhil7
Reel Rookie

Re: "No valid bitrates" error with HLS playlist

Anybody got this solved ? Any leads ?

0 Kudos
chaklasiyanikun
Roku Guru

Re: "No valid bitrates" error with HLS playlist

Any luck on this issue??

0 Kudos
blankwalrus
Channel Surfer

Re: "No valid bitrates" error with HLS playlist

I just gave up developing on Roku platform since I couldn't get any assistance.

JalpaWhiz
Channel Surfer

Re: "No valid bitrates" error with HLS playlist

Any update on this thread...because I am also facing this issue for Roku....Fire TV and Apple TV just works fine. 

0 Kudos
THOMAS10
Reel Rookie

Re: "No valid bitrates" error with HLS playlist

i can watch a video for 5 mins on playlet then error message comes up saying errormsg:no valid bitrates

0 Kudos
THOMAS10
Reel Rookie

error playing video on playlet

i click on video its start playing it for 5 mins then error message comes up on playlet saying error playing video and says errormsg:no valid bitrates

0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.