Remotes

[edla]

No puedo usar el control remoto de streaming stick y por lo mismo no puedo entrar a roku ya que es necesario este control remoto como puedo conectarme a roku sincontrol  remoto

[RokuTannerD · Accepted solution]

Hi there, 

Please try performing the recommended troubleshooting steps for resolving issues with your Roku enhanced remote here: https://support.roku.com/article/208755708-how-do-i-resolve-problems-with-my-roku-enhanced-point-any...

Thanks,

Tanner

[alfonso]

Mi control remoto Roku modelo 3600x no funciona que puedo hacer?

[RokuDanny-R · Accepted solution]

@alfonso 

Thanks for the inquiry.

As stated previously, we would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?

Thanks,
Danny

[virginiana1974]

Hola!

A mi me pasaba lo mismo y me sirvio el siguiente video, que yo no entiendo ingles, pero sigan lo que indica o muestra hacer y se me soluciono e problema con mi control remoto:

https://www.youtube.com/watch?v=u04_waTcmBg

[Silva]

La tele no recibe muy bien la señal del control 

[RokuDanny-R]

@Silva

Thanks for the post.

Please be aware that the Roku Community only supports the English language and we had to use Google Translate to understand your inquiry.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny