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edla
Newbie

control remoto streaming stick no funciona y no puedo ver roku

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No puedo usar el control remoto de streaming stick y por lo mismo no puedo entrar a roku ya que es necesario este control remoto como puedo conectarme a roku sincontrol  remoto

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2 Solutions

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RokuTannerD
Retired Moderator

Re: control remoto streaming stick no funciona y no puedo ver roku

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Hi there, 

Please try performing the recommended troubleshooting steps for resolving issues with your Roku enhanced remote here: https://support.roku.com/article/208755708-how-do-i-resolve-problems-with-my-roku-enhanced-point-any...

 

Thanks,

Tanner

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RokuDanny-R
Retired Moderator

Re: control remoto streaming stick no funciona y no puedo ver roku

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@alfonso 

Thanks for the inquiry.

As stated previously, we would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?


Thanks,
Danny

Danny R.
Roku Community Moderator

View solution in original post

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6 REPLIES 6
RokuTannerD
Retired Moderator

Re: control remoto streaming stick no funciona y no puedo ver roku

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Hi there, 

Please try performing the recommended troubleshooting steps for resolving issues with your Roku enhanced remote here: https://support.roku.com/article/208755708-how-do-i-resolve-problems-with-my-roku-enhanced-point-any...

 

Thanks,

Tanner

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alfonso
Newbie

Re: control remoto streaming stick no funciona y no puedo ver roku

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Mi control remoto Roku modelo 3600x no funciona que puedo hacer?

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RokuDanny-R
Retired Moderator

Re: control remoto streaming stick no funciona y no puedo ver roku

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@alfonso 

Thanks for the inquiry.

As stated previously, we would recommend taking a look at the troubleshooting steps provided by our Support page here: How do I resolve problems with my Roku® enhanced "point-anywhere" remote?


Thanks,
Danny

Danny R.
Roku Community Moderator
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Re: control remoto streaming stick no funciona y no puedo ver roku

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Hola!

A mi me pasaba lo mismo y me sirvio el siguiente video, que yo no entiendo ingles, pero sigan lo que indica o muestra hacer y se me soluciono e problema con mi control remoto:

https://www.youtube.com/watch?v=u04_waTcmBg

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Silva
Newbie

Streaming stick remote not working

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La tele no recibe muy bien la señal del control 

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RokuDanny-R
Retired Moderator

Re: Streaming stick remote not working

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@Silva

Thanks for the post.

Please be aware that the Roku Community only supports the English language and we had to use Google Translate to understand your inquiry.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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