Hi everyone,
I bought a new Echo Dot (5th Generation) and am trying to use Alexa to control the TCL Roku TV. I live in the UK.
I try to add a device in Alexa and look for the Roku skill, but whenever I press on "Enable Skill" on the Roku skill, the app does nothing. I am supposed to be redirected to the Roku login page but nothing happens.
Is the Roku Skill not working on Alexa?
Thanks.
Rick
I just wanted to add that I am having the exact same issue. I looked at the instructions at the link and followed them. When I press the "Enable Skill" button for the Roku skill, nothing happens desides the button momentarily changing to a lighter blue (indicating that the button has been pressed). I don't move to another page and I'm not given the opportunity to log in. I spoke to an Amazon customer service rep, who said that a technical support expert will need to look into it. Hopefully they will.
literally me too, within 30 minutes of you
Today I tried to add 3 randomly selected skills and none of them worked with the exact same behavior as trying to add the Roku skill. I also reinstalled the app and the issue remained. Might just be a general problem with the Alexa app. I imagine/hope Amazon will fix it soon.
I’m still having the issue in the Alexa app where hitting the “Enable Skill” button does nothing but I was able to work around it by enabling the skill on the Amazon website/app. Here’s the direct link to the Roku skill on Amazon:
https://www.amazon.com/Roku/dp/B07KCPWH27
After enabling the skill successfully, I was redirected to the Alexa app to complete the set up of the device. Hope this helps someone!
Paolo
Welcome to the Roku Community, Castlecast!
Thanks for informing us about your concern with the Alexa app since it will not enable Roku skills. We're happy to help. Please check out this support article on using Amazon Alexa to control your Roku streaming device.
We hope you'll find this information useful. Please let us know if there's anything else we can do to assist you.
Best regards,
John
