Alexa app won't enable Roku skill
Hi everyone, I bought a new Echo Dot (5th Generation) and am trying to use Alexa to control the TCL Roku TV. I live in the UK. I try to add a device in Alexa and look for the Roku skill, but whenev...
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I just wanted to add that I am having the exact same issue. I looked at the instructions at the link and followed them. When I press the "Enable Skill" button for the Roku skill, nothing happens desides the button momentarily changing to a lighter blue (indicating that the button has been pressed). I don't move to another page and I'm not given the opportunity to log in. I spoke to an Amazon customer service rep, who said that a technical support expert will need to look into it. Hopefully they will.
literally me too, within 30 minutes of you
Today I tried to add 3 randomly selected skills and none of them worked with the exact same behavior as trying to add the Roku skill. I also reinstalled the app and the issue remained. Might just be a general problem with the Alexa app. I imagine/hope Amazon will fix it soon.
Hey there! khud1214
You mentioned you’re experiencing the same issue. Please tell us more about what exactly is happening and what troubleshooting steps you’ve tried so far.
Can’t wait to hear back!
Roku Community Team
