Forum Discussion

digideth's avatar
digideth
Binge Watcher
5 months ago
Solved

The Roku Channel is unable to stream on Android

3-dot menu is gone.. no option to watch on mobile, Roku Android app. Can't watch the Roku channel... Nothing. Have latest version 12.5.2.5558560

Least the website work but still very annoying.

 

mobile app
  • digideth's avatar
    digideth
    5 months ago

    The Roku sports channel was what I was trying to to stream on my phone and the menu was gone. 12 hrs later and now the "watch now on mobile" button is back.

4 Replies

  • RokuFelipB's avatar
    RokuFelipB
    Community Moderator
    5 months ago

    Hey, digideth​ 
    Thanks for reaching out! 

    We understand that you're unable to stream a show on the Roku Mobile app. 

    Just a heads up, not all content can be streamed on the Roku Mobile app. You’ll need a Roku device to watch it. Try updating the Roku Mobile app on the App Store to ensure that it's on the latest version.

    1. Update your device: Ensure you are running Android version 9.0 or newer and iOS 16.0 or higher on your device.
    2. Update the Roku app: If you are being prompted to update the Roku Mobile App, click Update App Now. You can also check for Roku app updates on the App Store® or Google Play™ Store.

    Let us know if this works!

    Roku Community Team

    • digideth's avatar
      digideth
      Binge Watcher
      5 months ago

      The Roku sports channel was what I was trying to to stream on my phone and the menu was gone. 12 hrs later and now the "watch now on mobile" button is back.

      • RokuFelipB's avatar
        RokuFelipB
        Community Moderator
        5 months ago

        Thanks for keeping us posted, digideth!

        I'm glad to hear that the option button for "watch now on mobile" is back on the Roku Mobile app.

        Got any other questions? Please let us know. 

        Cheers,
        Roku Community Team