Forum Discussion

digideth's avatar
digideth
Binge Watcher
20 days ago

The Roku Channel is unable to stream on Android

3-dot menu is gone.. no option to watch on mobile, Roku Android app. Can't watch the Roku channel... Nothing. Have latest version 12.5.2.5558560

Least the website work but still very annoying.

 

3 Replies

  • RokuFelipB's avatar
    RokuFelipB
    Community Moderator

    Hey, digideth 
    Thanks for reaching out! 

    We understand that you're unable to stream a show on the Roku Mobile app, and we'd like to take a look. 

    Just a heads up, not all content can be streamed on the Roku Mobile app. You’ll need a Roku device to watch it.

    Could you please share what specific show or content you want to stream on the app? Also, what's the latest version of the Roku App on your phone?

    In the meantime, try updating the Roku Mobile app on the App Store to ensure that it's on the latest version.

    Please keep us in the loop!

    Roku Community Team

    • digideth's avatar
      digideth
      Binge Watcher

      The Roku sports channel was what I was trying to to stream on my phone and the menu was gone. 12 hrs later and now the "watch now on mobile" button is back.

      • RokuFelipB's avatar
        RokuFelipB
        Community Moderator

        Thanks for keeping us posted, digideth!

        I'm glad to hear that the option button for "watch now on mobile" is back on the Roku Mobile app.

        Got any other questions? Please let us know. 

        Cheers,
        Roku Community Team