You bought return where someone switched out the remotes. Take it back complain to walmart. Or just purchase voice remote for $20 from walmart and pair it to the Soundbar. If your Roku soundbar is Onn Smart Roku Soundbar, this is what remote supposed to be:
![P1000109 (2).JPG P1000109 (2).JPG](https://community.roku.com/t5/image/serverpage/image-id/7644iBEBF7CE1F1F0D8DB/image-size/medium/is-moderation-mode/true?v=v2&px=400)
Which is IR remote, not wifi like the voice remotes are.
Unless you bought under $50 Onn soundbar from Walmart that is only Roku Tv ready, and not a true Roku soundbar, because they have built-in roku streamer?
Edmund
Roku Community Streaming Expert
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