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clyde11
Reel Rookie

Re: Roku remote draining batteries

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My remote drains batteries in less than 2 days.  This is totally unacceptable.  I can't even figure out how to contact Roku to resolve this at all.

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Dawgfaj
Reel Rookie

Re: Roku remote draining batteries

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The response here is nearly a year old.  What is the final resolution to the problem as we are still encountering it and plugging stick power into the wall outlet isn't a great option for us.

Thank you!

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Jtw383
Newbie

Re: Roku remote draining batteries

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We are having the same problem with draining batteries constantly.  Our serial number is YJ006W804814.

Software version 10.5.0 - Build 4208-46

Thank you for any help you can provide us.

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TomH1
Newbie

Re: Roku remote draining batteries

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Hi Danny,

Our serial number is YF0063882301.

Thanks,

Tom

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Tiger21
Newbie

Re: Roku remote draining batteries

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I am also suddenly having this problem. 

Serial # is YF009T148185. Model 3800X. Software version 10.5.0. 

Please let me know what can be done and thank you for your assistance. 

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JP2022
Newbie

Re: Roku remote draining batteries

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I have the same problem with draining battery for awhile,  I have to change new batteries every week. My roku model 4230-roku 3. Serial number 63259N003853.

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DMINVERSO
Reel Rookie

REMOTE burning through batteries in under a week?

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Are there any fixes yet?  This is ridiculous 

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DMINVERSO
Reel Rookie

Re: Roku remote draining batteries

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Here is my serial # X01600859VCG

 

Roku Express 4K+

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JCShep22
Newbie

Re: REMOTE burning through batteries in under a week?

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I’m having the same problem and came here because I couldn’t find a way to contact customer support re: this issue. 

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RokuDanny-R
Retired Moderator

Re: Roku remote draining batteries

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@DMINVERSO

Thanks for the post and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

 

Thanks,
Danny

Danny R.
Roku Community Moderator
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