Remotes

[clyde11]

My remote drains batteries in less than 2 days.  This is totally unacceptable.  I can't even figure out how to contact Roku to resolve this at all.

[Dawgfaj]

The response here is nearly a year old.  What is the final resolution to the problem as we are still encountering it and plugging stick power into the wall outlet isn't a great option for us.

Thank you!

[Jtw383]

We are having the same problem with draining batteries constantly.  Our serial number is YJ006W804814.

Software version 10.5.0 - Build 4208-46

Thank you for any help you can provide us.

[TomH1]

Hi Danny,

Our serial number is YF0063882301.

Thanks,

Tom

[Tiger21]

I am also suddenly having this problem. 

Serial # is YF009T148185. Model 3800X. Software version 10.5.0. 

Please let me know what can be done and thank you for your assistance. 

[JP2022]

I have the same problem with draining battery for awhile,  I have to change new batteries every week. My roku model 4230-roku 3. Serial number 63259N003853.

[DMINVERSO]

Are there any fixes yet?  This is ridiculous 

[DMINVERSO]

Here is my serial # X01600859VCG

Roku Express 4K+

[JCShep22]

I’m having the same problem and came here because I couldn’t find a way to contact customer support re: this issue. 

[RokuDanny-R]

@DMINVERSO

Thanks for the post and providing us with your information.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny