Remotes

[Ultras]

Thanks for responding Mary!

Batteries last about 2 weeks. Never use the headphones. Started before the holidays, so I'd say October. Batteries I put in just before Christmas are at 3% now.

[RokuMary-F]

Hi @SmarthBlargsen,

Thanks for the follow-up.

We are unable to locate your post with the serial number, kindly provide your serial number or device id on this thread.

Please keep us posted and we'll continue assisting you from there!

Best regards,
Mary

[RokuMary-F]

Hi @Rusty2465,

Thanks for posting in the Roku Community!

If the issue still persists with your Roku remote rapidly draining batteries, kindly provide the serial number of your Roku device from Settings>System>About? I'll be able to pass it along to our Support team who can assist you further.

Please keep us posted.

Best regards,
Mary

[RokuMary-F]

Hi @Maditv @rtper @Jesser @Ultras,

Thanks for reaching out and providing me with your information.
I have passed along your information to our Support team. They will follow up and assist you.
We appreciate your patience for the time being!

Best regards,
Mary

[RokuDanny-R]

@Rusty2465 @Taskmaster @Toddhooper109 @Vbrain

Thanks for the posts and providing us with your device information.

I have passed along your information to our Support team. They will follow up and assist you.

Thanks,
Danny

[Kdamon13]

I change my batteries almost daily  and the remote gives a horrible screeching when they are in. Still wont work a lot if the time. model 3810rw, streaming stick +, serial number yh00df426744, device id 22305d426744

[Rusty2465]

Thanks

[Maditv]

Thank you for responding wasn’t sure what the next step would be

[RokuMary-F]

Hi @Kdamon13,

Thanks for reaching out regarding the Roku remote battery drain issue you are experiencing.

I have passed along your information to our Support team. They will follow up and assist you via email.

If you need any additional help and we’ll follow up to continue assisting you.

Best regards,
Mary

[Wahoo73]

I have been having the same issue changing batteries every few weeks with four of my five Roku remote controls for the past three months. I have all of my Roku devices plugged into electric outlets.  The system IDs are as follows:

Roku Express 4K  X01600EETJ0T

Roku Streaming Stick  YF0070115990

Roku Streaming Stick  YF0053509308

Roku Streaming Stick  YF00DN306287

Please advise on a solution or replacement of these remote controls.