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Jaymcnr
Newbie

Roku remote draining batteries

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Please help! My Roku remote is draining batteries, I have had to change them every week. #Roku Express (3930, 3931 series) 

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sunshinelori
Binge Watcher

Re: Roku remote draining batteries

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Hello Monty,

Roku has been kind enough to have sent me 2 replacements and I experienced rapid battery drain--and now they are send me my 3rd replacement but I don't have any faith as i believe it is a manufacturing defect in their streaming stick + remotes and it should be addressed w a new remote designed and a recall for all it's customers. I am using the remote app on my phone and I only use the remote briefly and  pull the batteries out when I am not using it. Sorry you also having issues.

RokuKariza-D
Retired Moderator

Re: Roku remote draining batteries

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Hey @Jaymcnr

We're here to help!

Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.

Once we have the information needed, we'll be able to forward it to our support team for further assistance.


All the best,
Kariza

Kariza D.
Roku Forum Moderator
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Pappyski
Newbie

Re: Roku remote draining batteries

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My remote also going through batteries like crazy.  What is the solution?

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Pappyski
Newbie

Re: Roku remote draining batteries

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Same problem remote goes through batteries like crazy.  Streaming stick.

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JLRok
Newbie

Re: Roku remote draining batteries

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My Remote for the Roku 3810x still drains batteries after 2 weeks. I’ve spend $15 on batteries now. What can I do? 

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Re: Roku remote draining batteries

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Danny, Your solution did not solve the problem. My remote STILL drains after one or two uses. I cannot tell you the serial number or the other information you asked for because THE BATTERIES ARE DRAINED and I can't use it.  This has been a problem since I bought it. How can this be resolved?

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mech259
Newbie

Re: Roku remote draining batteries

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I am almost to the same point as you about doing away with Roku I have three Roku devices and this one is the one that keeps draining the batteries The other two don't

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Kevin31
Newbie

Re: Roku remote draining batteries

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I use my Roku remote on and off every week and every three or four days I am required change the battery. Is there something wrong with my remote? This has been going on for months running me up lots of money on batteries. 

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thejaycrew
Reel Rookie

Re: Roku remote draining batteries

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Hello, since the new update to 10.5 about a month ago, my remote has been going through a set of batteries every 7-10 days. I read some of the other posts and have already shut down and restarted my Roku Plus. What do I do?

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