Roku has been kind enough to have sent me 2 replacements and I experienced rapid battery drain--and now they are send me my 3rd replacement but I don't have any faith as i believe it is a manufacturing defect in their streaming stick + remotes and it should be addressed w a new remote designed and a recall for all it's customers. I am using the remote app on my phone and I only use the remote briefly and pull the batteries out when I am not using it. Sorry you also having issues.
Please reply here with the serial number of the Roku device associated with the affected remote. It can be viewed by navigating to Settings > System > About.
Once we have the information needed, we'll be able to forward it to our support team for further assistance.
Danny, Your solution did not solve the problem. My remote STILL drains after one or two uses. I cannot tell you the serial number or the other information you asked for because THE BATTERIES ARE DRAINED and I can't use it. This has been a problem since I bought it. How can this be resolved?
I am almost to the same point as you about doing away with Roku I have three Roku devices and this one is the one that keeps draining the batteries The other two don't
I use my Roku remote on and off every week and every three or four days I am required change the battery. Is there something wrong with my remote? This has been going on for months running me up lots of money on batteries.
Hello, since the new update to 10.5 about a month ago, my remote has been going through a set of batteries every 7-10 days. I read some of the other posts and have already shut down and restarted my Roku Plus. What do I do?
