My Roku remote is going through batteries every couple days... it’s insane how much money I’m spending on batteries
Thanks for the post.
Since your affected device is a Roku Streaming Stick+ (3810X), I'd recommend starting with my suggestion in my post above then let us know if there's any difference after.
All the best,
Kariza
We do apologize for the inconvenience this has caused you.
Please reply here with the device information I asked for in my post above so we can further help you out.
All the best,
Kariza
The batteries never seem to last more than 3 weeks for the remote on my Roku 3810. Have resorted to using the app but it's a bit of an inconvenience. Device is fully up to date running 10.0.0 but issue is still not resolved. Anything I can do?
Please communicate with customersupport@roku.com and explain your remote issues. They asked me some diagnostic questions .... I am currently waiting on a positive resolution.
Good luck
-Roku device model (3810X - Roku Streaming Stick+)
-Serial number (YH001W518696)
-Device ID (213071518696)
-Software OS/version (10.0.0 build 4209-50
-Steps to reproduce the issue you are seeing (Try turning TV with remote doesn't work, change batteries remote works just fine)
Thanks for the post.
I have passed along your information and concern to our Support team. They will follow up and further assist you through email.
All the best,
Kariza
I'm having the same issue. Is there a fix on this yet? I see the original post was in the beginning of the year. Thanks!
-SS
Hi, checking to see if there has ever been a resolution on this. I’ve had a series of Roku devices and remotes over the years and keep experiencing the same issue. Currently writing about the Roku 3810x streaming stick+ in my living room that goes through batteries every few weeks. Batteries in my other remotes (tv, sound bar/system, etc. last inexplicably longer).
Model: 3810X - Streaming Stick +
Serial Number: YH000C24916
Device ID: C13790249216
Software OS / Version: 10.0.0.Build 4209-50
Roku stick is powered by wall outlet
Restarted system regularly with no improvement.
Please send new remote. Remote now using batteries up in less than a week.