Remotes

[level10problem]

Hello, I have a voice remote that I ordered 6/1/2021. Remote is now showing 10% charge after a full charge cycle. I tried changing the cables, make no difference. There is some defect with the unit , possibly the battery.

Is there any way to fix this ?

[renojim]

Supposedly, pressing and holding the Home and Back buttons (the two buttons below the power button) for 10 seconds resets the remote.  I'd be surprised if it helps, but it's worth a try.  You may have to pair the remote again.

It could be the battery.  They're available on ebay, but I have no experience with any of them.  Here's one listing that looks like the right battery:  https://www.ebay.com/itm/116014535748

[xmasmoneky]

I had the same problem and just found a fix that worked.  I was so frustrated by it I'm now replying to similar questions in this forum with a solution 🙂

https://community.roku.com/t5/Remotes/Voice-Remote-Pro-won-t-charge/m-p/1005110/highlight/true#M5346...