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Re: Roku remote stopped controlling tv volume.
@VAR , you're right; the software updates, not just the one from May but many of the updates being pushed, are breaking the communication between the control and TVs. Regardless, a non-working device is a broken device. What use will you have for it?
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
I have performed the system update multiple times over the past month, but the remote no longer controls the power/volume on my Sharp TV (it previously did). Here is my issue report tracker info:
ID: 62-220-523
Model: 3811X - Roku Streaming Stick+
Serial Number: YH0023515962 (253992515962)
SW version: 10.0.0 build 4198-50
Timestamp: 2021-06-03T03:23:56Z
TV model: LC-40Q3070U
When trying to pair, the Roku only tries 1 code and then gives up. The music starts but never stops.
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
Success. While getting the model number of my TV from the back of it, I noticed the label said Hisense (even though it says Sharp on the front). I selected Hisense instead of Sharp when pairing the remote, and it worked!
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
Remote model: RC128
remote firmware: 2.01.19.108
Roku model: 3921RW Roku Premiere+
Serial #: YH000P779683
software version: 10.0.0 build 4195-91
device ID: JG2890779683
Sharp TV unknown model
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
Bambam6542@gmail.com
4800X- Roku Ultra
Serial#: X01000M1C8RU
Software: 10.0.0 build 4208-C2
Device ID: SO2A2141C8RU
Tv: INSIGNIA
Model#:NS-40D510NA15
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
Thank you, this was exactly what was wrong with my Sharp TV. Sharp TV and Hisense boards.
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
Model 9101X - roku soundbar
YL00D3408909
R6498D408909
10.0.0 BUILD 4196-95
Samsung: Model: UN60ES8000
jsc1gulf@gmail.com
Note: Power button on remote and IR no longer working.
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
I had to buy a new remote because my original one went out. The old one would control the volume and power but now the replacement remote won’t connect to the TV controls.
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
MODEL # 3800X
SERUIAL # YFOOEL748322 (CT395E748322)
SW VERSION 10.0.0 BUILD 4195-55
TIMESTAMP 2021-06-18T14:35:42Z
ISSUE ID 22-242-795
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Re: UPDATE: Did your Roku remote lose volume and TV control after the latest update? Check here!
-Roku device model: 3810X - Roku Streaming Stick +
-serial number: YH00CR651640
-device ID: C137AC651640
-software OS/version
(these can all be found in Settings > System > About): 10.0.0
-remote model (Settings > Remotes and Devices > Remotes > select the remote > About > Model): RC399
-TV brand and model number: Sharp LC-60LE550U