Since this is the 3rd thread that Roku keeps closing and keeps saying how they fixed it, as thousands of customers are getting frustrated....I will tell you how i fixed mine. I removed the 5 ultra roku devices, that are 100 dollars a pop, and do not work, and replaced them with 5 new Amazon Fire sticks 3rd generation, that does have volume buttons, and what do you know, they work!!!! And they are only 39 a peace. To the roku customer representative monitoring this thread. I promised you I will do this on friday if you so not fix it, and unlike you, i do keep my promises. I will never in my lifetime buy another roku product if my life depended on it. That is another promise i am making to you!!!
