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Star on remote does not access options

I'm having the exact same problem right now....hitting star because I want to expand zoom...& It's doing nothing...This has happened before...but it's been awhile...

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Retired Moderator

Re: Star on remote does not access options

Hi @Movilover 

Thanks for the post.

For us to better understand the issue you're experiencing, it would be very helpful if you could answer the following questions:

  1. What channel are you watching?
  2. Are you making sure to press the * button during channel playback? 
  3. Can you provide a sample content/title in which you are seeing the problem occur?

With the above information, we can assist you further.

All the best,

Kariza D.
Roku Forum Moderator
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