Hi @Movilover
Thanks for the post.
For us to better understand the issue you're experiencing, it would be very helpful if you could answer the following questions:
- What channel are you watching?
- Are you making sure to press the * button during channel playback?
- Can you provide a sample content/title in which you are seeing the problem occur?
With the above information, we can assist you further.
All the best,
Kariza
Kariza D.
Roku Forum Moderator