Help

Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
decoding1
Newbie
yesterday

Sofabaton U Series Remote Stopped working with ROKU Express 4K+ after Roku Software Update

Hi,

 

My Sofabaton U Series Remote was working with my ROKU Express 4+ this morning and after what appears to have been an update of the Roku Software which also changed my Wallpaper, the Sofabaton stopped working altogether.

All the other devices, TV Soundbar, etc., work just fine.

 

Please advise what this update caused and fix it. This is on ROKU not Sofabaton. Don't try to push sell your remotes. : )

Labels (1)
Labels
0 Kudos
Reply
1 REPLY 1
JWS9518
Channel Surfer
14 hours ago

Re: Sofabaton U Series Remote Stopped working with ROKU Express 4K+ after Roku Software Update

Not familiar with the Sofabaton, but I would check to see if there is a firmware update available for the device.  Maybe that might fix the issue.

0 Kudos
Reply
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.