Hi, @Clo888,
Greetings from the Roku Community!
We appreciate you reaching out to us. We'd like to take action on this, but we need more details to see if there are any options that we can look further into.
Refer to these questions to better identify the issue you're experiencing.
- What is your device's OS version?
- What are the steps to reproduce the issue?
- What Roku model device are you using?
- What specific troubleshooting steps have you taken so far to try to resolve the issue?
We'll be eager to wait for your update. Thank you!
Warm regards,
Rey
ERey.
Roku Community Moderator