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kalaohio
Newbie

No Usable Remote Activity

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After receiving a notice on the TV screen that an Update had been done, I was able to watch my TV for only one day and now, it is locked up and the remove does nothing but turn the TV on and control the sound. I can't even Home it with the control button.

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1 Solution

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renojim
Community Streaming Expert

Re: No Usable Remote Activity

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@kalaohio, you may have to pair the remote again.

How to set up your Roku® voice remote | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
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I am not a Roku employee.

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2 REPLIES 2
RokuArjiemar
Community Moderator
Community Moderator

Re: No Usable Remote Activity

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Hi there @kalaohio,

A warm welcome from the Roku Community!

We'd like to know more about the issue you are seeing. When did you notice the issue start? What Roku device are you using? What are the steps to reproduce the issue?

Once we have this information, we will be able to investigate further.

Best regards,

Arjiemar

Arjiemar
Roku Community Moderator
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renojim
Community Streaming Expert

Re: No Usable Remote Activity

Jump to solution

@kalaohio, you may have to pair the remote again.

How to set up your Roku® voice remote | Official Roku Support

Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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