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kalaohio
Newbie

No Usable Remote Activity

After receiving a notice on the TV screen that an Update had been done, I was able to watch my TV for only one day and now, it is locked up and the remove does nothing but turn the TV on and control the sound. I can't even Home it with the control button.

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2 REPLIES 2
RokuArjiemar
Community Moderator
Community Moderator

Re: No Usable Remote Activity

Hi there @kalaohio,

A warm welcome from the Roku Community!

We'd like to know more about the issue you are seeing. When did you notice the issue start? What Roku device are you using? What are the steps to reproduce the issue?

Once we have this information, we will be able to investigate further.

Best regards,

Arjiemar

Arjiemar
Roku Community Moderator
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renojim
Community Streaming Expert

Re: No Usable Remote Activity

@kalaohio, you may have to pair the remote again.

How to set up your Roku® voice remote | Official Roku Support

Roku Community Streaming Expert

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