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Oke
Newbie

Roku remote only turns off TV, not Roku

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The problem is if you're streaming a show and power down everyone in their right mind would think it should stop streaming the show. Stupidest behavior ever. 

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RokuJechealR
Community Moderator
Community Moderator

Re: Roku remote only turns off TV, not Roku

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Hi @Oke,

Welcome to the Roku Community!

Thanks for posting regarding the issue you are experiencing with your Roku device.
When you are done streaming, are you making sure to return to the Home screen before turning off your TV? Please be aware that turning off your TV display does not turn off the streaming on your Roku device. You can turn off your Roku device whenever you're not using it by unplugging it from the power source when your TV is turned off.

Please keep us posted regarding the behavior you are experiencing, and we will be more than happy to continue assisting you further.

All the best,
Chel

Jecheal R.
Roku Community Moderator

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RokuJechealR
Community Moderator
Community Moderator

Re: Roku remote only turns off TV, not Roku

Jump to solution

Hi @Oke,

Welcome to the Roku Community!

Thanks for posting regarding the issue you are experiencing with your Roku device.
When you are done streaming, are you making sure to return to the Home screen before turning off your TV? Please be aware that turning off your TV display does not turn off the streaming on your Roku device. You can turn off your Roku device whenever you're not using it by unplugging it from the power source when your TV is turned off.

Please keep us posted regarding the behavior you are experiencing, and we will be more than happy to continue assisting you further.

All the best,
Chel

Jecheal R.
Roku Community Moderator
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makaiguy
Community Streaming Expert

Re: Roku remote only turns off TV, not Roku

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Frankly, I kind of agree with you, but it is what it is.  The volume, power, and mute buttons have always controlled just the TV.

Get in the habit of returning to the Roku home screen, or at least stopping the playback, before shutting off the TV.

Roku Community Streaming Expert
I am not a Roku employee, only a user like you.  Please, no support questions via private message -- post them publicly to the Community where others may benefit as well.
If this post solves your problem please help others find this answer by clicking "Accept as Solution.".

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