I have a brand-new Ultra Remote and have had it plugged into a USB port on my PC but the charging lite never goes out. Any thoughts?
We're grateful to have you here in the Roku Community, @Veganman!
We appreciate you reaching out for support. We'd be happy to suggest some troubleshooting steps to help you resolve this.
Reboot your remote
When the status light stops flashing your rechargeable voice remote has successfully rebooted.
Let us know how it goes and we'll go from there.
Best regards,
Carly
We're grateful to have you here in the Roku Community, @Veganman!
We appreciate you reaching out for support. We'd be happy to suggest some troubleshooting steps to help you resolve this.
Reboot your remote
When the status light stops flashing your rechargeable voice remote has successfully rebooted.
Let us know how it goes and we'll go from there.
Best regards,
Carly