Hi @Cable-Guy,
We appreciate your cooperation with us!
We just wanted to ask a follow-up question. Is this the original Roku remote for your four Roku Ultras?
We'll wait for your response.
Thanks,
John
Hi John,
Yes, all of my ROKU remotes are the original remotes that came with each ROKU Ultra device.
Thanks again..
Hi @Cable-Guy,
Thanks for the response!
Please be advised that we have requested a replacement for your Roku remote from the Roku Support team. As a reference, the ticket number is 9005006.
If you need anything else, please don't hesitate to let us know.
Kind regards,
Eunice
Awesome!! Thank you Eunice and John.
That's great service and is much appreciated!