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snilloh
Newbie

Roku Streaming Stick+ Remote Works with Toshiba TV, but Won't Turn it ON

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mine turned out to be the back arrow to turn the tv on 

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RokuJohnB
Community Moderator
Community Moderator

Re: Roku Streaming Stick+ Remote Works with Toshiba TV, but Won't Turn it ON

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Hi @snilloh,

A warm welcome here in the Roku Community!

We understand how important it is to have a working remote when using our Roku device. No worries! Help is here. Please try the troubleshooting steps below:

  1. Press Home on your Roku voice remote.
  2. Scroll and select Settings.
  3. Select Remotes & devices.
  4. Select Remote.
  5. Choose your voice remote from the list and select Set up remote for TV control.
  6. Follow the on-screen prompts to complete the process.

Please keep us posted if the problem still continues.

All the best,

John

John
Roku Community Moderator

View solution in original post

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2 REPLIES 2
RokuJohnB
Community Moderator
Community Moderator

Re: Roku Streaming Stick+ Remote Works with Toshiba TV, but Won't Turn it ON

Jump to solution

Hi @snilloh,

A warm welcome here in the Roku Community!

We understand how important it is to have a working remote when using our Roku device. No worries! Help is here. Please try the troubleshooting steps below:

  1. Press Home on your Roku voice remote.
  2. Scroll and select Settings.
  3. Select Remotes & devices.
  4. Select Remote.
  5. Choose your voice remote from the list and select Set up remote for TV control.
  6. Follow the on-screen prompts to complete the process.

Please keep us posted if the problem still continues.

All the best,

John

John
Roku Community Moderator
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RokuJharra-Q
Community Moderator
Community Moderator

Re: Roku Streaming Stick+ Remote Works with Toshiba TV, but Won't Turn it ON

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Hi Community Users,
 
We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:

  1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
  2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!
We are here to help.

Thank you,
The Roku Community Team
Jharra Q.
Roku Community Moderator
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