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BigDogDad
Newbie

Re: My Roku keep scrolling it will not allow me to select any channel

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I am having the same issues with one remote. Very annoying!

Rich

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RokuCarly
Community Moderator
Community Moderator

Re: My Roku keep scrolling it will not allow me to select any channel

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We appreciate you for joining us here at the Roku Community, @BigDogDad!

We sincerely regret any difficulties your remote issue may have caused you, but no worries, we're here to find you the best resolution possible. As a workaround, we can perform a system reboot on your Roku streaming device by navigating to your Home screen. Scroll up or down to select Settings > System > Power (if this option is unavailable, proceed to the next step) > System restart. Furthermore, please be aware that it is not the same as pressing the power button on your remote or the physical power button on the TV itself. Instead, a system restart is performed by removing the power cord from your Roku device for at least 10 seconds before plugging it back in. 

Kindly let us know how it goes, as we are eager to aim for your convenience and satisfaction. Hope this helps! 
Regards,
Carly

Carly Y.
Roku Community Moderator
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RokuJharra-Q
Community Moderator
Community Moderator

Re: My Roku keep scrolling it will not allow me to select any channel

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Hi Community Users,
 
We are locking this thread because the information may need to be updated.
If you are still experiencing issues related to the original topic, here are a few steps you can take:

  1. Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
  2. Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!
We are here to help.

Thank you,
The Roku Community Team
Jharra Q.
Roku Community Moderator
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