Remotes

[Tom43]

Hi Been using Roku since the start nearly. Bought a Voice remote pro to replace my older remote due to features and recharge features along with backlighting. Very happy with it and have used for a couple of months. Thing is, it now flashed red. The charge is 100% it has been re-paired 3 times and though it works, it incessantly flashes red. I have also rebooted my Roku device (it is stand alone). What is going on. It is a bit annoying in a darkened room when watching television. Please advise.

[RokuTakashi]

Hi, @Tom43 

Thanks for posting, and welcome to the Roku Community.

We understand the issue that you have encountered with your Roku Remote that has a flashing red light despite being charged and paired, and our team would like to gather more details for our team to investigate further. Can you please provide the details below:

• Model number and serial number of the Roku remote.
• Image of the remote that is flashing a red light.

We hope for your response along with the requested details so our team can assist you further.

Best wishes,
Kash