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ammodave
Channel Surfer

Roku RC81 remote is intermittent

My RC81 remote is apparently worn out.  The OK button is intermittent.  Is their another compatible IR remote available for the Roku stick?  The stick works fine and I can control it using my Iphone or Ipad  but I'd rather use a dedicated remote.

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5 REPLIES 5
RokuJohnB
Community Moderator
Community Moderator

Re: Roku RC81 remote is intermittent

Hi @ammodave,

Thank you for posting here in the Roku Community!

We understand you're having a problem with your Roku remote. We're happy to assist you further. Please try these steps below:

  1. Press Home on your Roku remote.
  2. Scroll and select Settings.
  3. Select Remotes & Devices.
  4. Select Remote.
  5. Choose your voice remote from the list and select Set up remote for TV control.
  6. Follow the on-screen prompts to complete the process.

If the problem still continues, please keep us posted.

All the best,

John

John
Roku Community Moderator
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ammodave
Channel Surfer

Re: Roku RC81 remote is intermittent

The RC81 does not do "TV controls".  I'm just looking for a replacement remote.

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RokuArjiemar
Community Moderator
Community Moderator

Re: Roku RC81 remote is intermittent

@ammodave

Thanks for the post,

We understand how important it is to have a working remote when using our Roku device. No worries; we can help you with that.

Easily replace or upgrade your Roku remote here: Remotes

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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ammodave
Channel Surfer

Re: Roku RC81 remote is intermittent

Looks like the only compatible remotes are backordered.

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Tivoburkee
Community Streaming Expert

Re: Roku RC81 remote is intermittent

Go you your local Walmart or Best Buy, they sell the Roku voice remote separately. A Roku Stick can only be used with wifi remote. No IR remotes at all, that means no aftermarket universal remotes. 

Edmund
Roku Community Streaming Expert

Help others find this answer and click "Accept as Solution."
If you appreciate my answer, maybe give me a Kudo.

I am not a Roku employee.
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