Hi @ahollings1,
Welcome, and thank you for posting.
Would you mind elaborating on this concern so we could provide you with an accurate resolution? What Roku remote are you currently having issues with? To identify your remote, you can check out this article here. For remote specifications and availability, we recommend that you visit our official website for further information. Also, on that website, you'll see which Roku device you currently have. Could you also help us identify this device?
We're hoping for your response.
Regards,
Janadee
Nadee K.
Roku Community Moderator