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Lsealock
Newbie

Power and volume not working on Vizio Tv

My power and volume buttons aren’t working, I’ve tried unplugging it, updating the system, changing the remotes, I’ve changed the IR setup and CEC setup and it’s still not working and I’m not sure what to do. It used to work but it just stopped.

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3 REPLIES 3
JWS9518
Streaming Star

Re: Power and volume not working on Vizio Tv

I would suggest contacting Vizio customer support directly.

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Terrys_44
Reel Rookie

Re: Power and volume not working on Vizio Tv

Go to setup. When you get to "DO YOU HEAR MUSIC" press yes but hold it down until it goes to the next page. Your done. Don't press button and let go. 

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RokuTakashi
Community Moderator
Community Moderator

Re: Power and volume not working on Vizio Tv

Hi, @Lsealock 

Greetings, and welcome to the Roku Community.

We see that your Roku remote's power and volume buttons are not working, and we're here to provide you with steps to resolve this. 

Follow the steps below:

  1. Navigate to Settings
  2. Select Remotes & devices
  3. Select Remotes followed by your remote
  4. Select Set up remote for TV control

Note: Make sure to select the right option during the set-up process. 

For more information, visit this support article: Why is my Roku® voice remote not controlling the power and volume on my TV?

We hope this helps, and let us know if you need further assistance.

Thanks,
The Roku Community Team.

Takashi O.
Roku Community Moderator
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