Remotes

[Staylor95]

I’m having the same issues trying to connect a new remote so that I can put the password in for the tv

[RokuKariza-D]

Hello @Staylor95 

Thanks for the post.

We do not have enough details from your original message to make an effective suggestion. Could you tell us more about your concern?

With more information, we can assist you further.

All the best,
Kariza

[Khardy3352 · Accepted solution]

https://www.tomsguide.com/how-to/roku-remote-not-working

Try these solutions. There are several steps to troubleshooting these relatively simple remotes. Perhaps one of "Tom's" solutions will be of help. Mine was the auto pairing just didn't work at all. I had to manually pair it and voila! It took 2 times but the remote finally "learned". If you go through all the steps in their exact order, perhaps it will help yours. Good luck