Using your smart home devices

[Pappy-Robert]

Hi..what is the secret to resetting a cw200cx?    Holding the reset for 10 seconds does not work

[RokuRiamie-D]

Hi @Pappy-Robert,

Welcome to the Roku Community!

We are here to assist you today regarding with your concern about resetting the Roku Outdoor Wired Camera. No worries, help is here.

If pressing and holding the Setup button of the camera for 10 seconds wont reset the camera, we suggest you try the following:

Reset your camera through the Roku Smart Home app:

1. Open the Roku Smart Home app
2. From the navigation bar select the Roku Camera that you want to reset
3. Tap Settings (gear icon) in the corner
4. Scroll down and tap Restart or Restart Camera

After the successful reset, you have to setup again the device: How to set up your Roku Outdoor Wired Camera SE

We hope you find this information helpful.

Cheers,
Riamie