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Slevy66
Newbie
Saturday

Remote won’t charge past 14%. Is there a fix

Remote stopped charging. Have tried resetting several times. Is there a fix for this. 

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RokuCarly
Community Moderator
Community Moderator
Monday

Re: Remote won’t charge past 14%. Is there a fix

Welcome to the Roku Community, @Slevy66!

I appreciate you reaching out for support about fully charging your Roku remote. I'd be happy to help.

Kindly let me know these details so I can review your concern better and provide you with an accurate resolution:

  • Have you tried using a different cord to see if it will fully charge your Roku remote? 
  • Is this the remote that came with your Roku player, or was this purchased separately? 
  • The serial number of the Roku player to which this was connected.

Your response is highly anticipated. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
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