Slevy66
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06-15-2024
04:10 AM
Remote won’t charge past 14%. Is there a fix
Remote stopped charging. Have tried resetting several times. Is there a fix for this.
1 REPLY 1
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06-17-2024
07:33 AM
Re: Remote won’t charge past 14%. Is there a fix
Welcome to the Roku Community, @Slevy66!
I appreciate you reaching out for support about fully charging your Roku remote. I'd be happy to help.
Kindly let me know these details so I can review your concern better and provide you with an accurate resolution:
- Have you tried using a different cord to see if it will fully charge your Roku remote?
- Is this the remote that came with your Roku player, or was this purchased separately?
- The serial number of the Roku player to which this was connected.
Your response is highly anticipated.
Best regards,
Carly
Carly Y.
Roku Community Moderator
Roku Community Moderator