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wand948
Newbie

Remote volume buttons issue

Only the volume buttons seem to go to sleep on my Roku remote. It's very annoying. The other buttons all work. It takes sometimes 30 seconds before the volume buttons work. This is something new over the last month or so. Is there anything I can do?

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RokuMary-F
Community Moderator
Community Moderator

Re: Roku remote asleep? How to wake it to turn on my streaming device

Hi @wand948,

Welcome to the Roku Community!

We appreciate you letting us know about this issue with your Roku remote volume button not responding. We are happy to take a closer look to see how we can help get you up and running.

In order to resolve this issue, we would recommend starting to take a look at our Support page to troubleshoot remote button issues: Why is my Roku® voice remote not controlling power and volume on my TV? | Official Roku Support

If the steps provided by the Support page still aren't helping, please reply back and we will be able to assist you further.


Best regards,
Mary

Mary F.
Roku Community Moderator
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