Remotes

[Blindwitch333]

I’ve changed the batteries. I’ve switched remotes entirely. I’ve even switched the roku boxes. It just happens in my bedroom. Regardless of which remote or roku box I’m using. It just started happening last week and it stopped n started again this week. 

[renojim]

@Blindwitch333, is there bright sunlight hitting the front of your Roku?  Does it happen day or night?

[Jrfrerman]

I turned off “Wiz”app that controls my digital light. And it worked!’n. No more skipping!   

[Jrfrerman]

Correction:  It worked for about 20 minutes, now no longer works.  I'm stumped. 

Hard to believe TCL support is not involved in fixing/explaining this...

[RokuMary-F]

Hi Community users,

We will be locking this thread because of its outdated status. If you are still having issues related to this thread, please look through the Community for another thread that addresses the same problem. If there aren't any existing threads, you are more than welcome to create a new one.


Best regards,
Roku Community Team