Remotes

[countrygall66]

+My remote will adjust the volume, turn tv off/on, & turn mute on/off. however, I can not get into my Roku home screen or get to any channels. I thought that I just needed a new remote, but if it still controls some things, it can't be broken. Has this happened to any one?

[RokuRiamie-D]

Hey @countrygall66,

Thanks for letting us know about the Roku remote issue that you have. We're here to help.

We'd like to know the following:

• Model or type of remote (A picture of the remote will help: How do I insert an image in a post?)
• Have you tried resetting the remote? If not, click here.

Keep us posted.

Roku Community Team