Remotes

Learn how to reset a Roku remote, how a Roku remote works, or pair a new remote.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
soltantde2
Newbie

Remote for Roku Box requires weird, changing angles in order to work

I have no idea what's causing this or why it happened, all I know is that my roommate logged into Disney+ yesterday and now it's doing this. Essentially, in order for the Roku box to read the remote inputs, you have to hold it at a very specific angle. This angle changes every few seconds for some reason. The Roku interface keeps telling me to pair my remote again, but when I try it says it can't find it. I've tried restarting, hasn't worked. Does anyone know why this is happening, or what can be done to fix it? Thank you!

Labels (1)
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.