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mjj4golf1
Newbie
7 hours ago

Remote charging port won`t allow the caable to be plugged in.

The USB-C port will not allow the charging cable to be plugged in.  Is there anyway to fix the port or does the remote just need to be replaced?

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RokuJharra-Q
Community Moderator
Community Moderator
3 hours ago

Re: Remote charging port won`t allow the caable to be plugged in.

Hi @mjj4golf1, welcome to the Roku Community!

We understand that you're experiencing issues with your Roku remote, and we're here to help. To begin, have you attempted to charge the remote using a different cord? Could you please let us know the model of your Roku remote and the Roku device it is paired with? Also, is this the first time you are charging this remote?

We will be awaiting your response and closely examining this issue.

Thanks,
Jharra

Jharra Q.
Roku Community Moderator
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