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Remote battery will not charge beyond 49%
I’ve had Roku Ultra for a couple of weeks. I got the onscreen battery indicator and charged the battery. Not long after (a day maybe) I got the onscreen indicator again. I thought it hadn’t been long enough to require another charge so maybe I hadn’t let it charge long enough. This time I plugged it in, left it a couple of hours and checked under settings to see where the battery charge was at. It was at 49% so I let it charge about 4 more hours. When I checked again it was still at 49% charged. Does this sound like a bad battery?
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Re: Remote battery will not charge beyond 49%
Hi @Markusdb1,
Thanks for posting in the Roku Community!
We understand you're having a problem with your Roku remote since it will not charge beyond forty-nine percent. We're happy to help. Please try to use a different charging cable and see if the problem still persists.
Please keep us posted on what you find out.
Best regards,
John
Roku Community Moderator
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Re: Remote battery will not charge beyond 49%
If you are still experiencing issues related to the original topic, here are a few steps you can take:
- Search the Community: Explore the Roku Community forums. You might find another thread addressing the same problem with more current information.
- Start a New Thread: If you cannot find an existing thread that matches your issue, please create a new one!
Thank you,
The Roku Community Team
Roku Community Moderator