Hi, @Cradle
Greetings, and welcome to the Roku Community.
Thank you for expressing your concern about the issue with your Roku remote. I’m here to help you.
I’ve sent you a private message in the Roku Community. When you have a moment, please check your inbox. I look forward to hearing from you!
I appreciate you for your understanding and cooperation.
Best,
The Roku Community Team.
Takashi O.
Roku Community Moderator